93U6 – Compact/Portable Charging System Cable – 2020-2024 Audi

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Affected Vehicles

Country Beginning Model Year Ending Model Year Vehicle Vehicle Count
USA 2021 2022 A7 613
USA 2020 2021 A8 165
USA 2022 2024 E-TRON GT 4,991
USA 2019 2024 E-TRON QUATTRO 33,273
USA 2020 2024 E-TRON SPORTBACK QUATTRO 9,018
USA 2022 2024 Q4 E-TRON SPORTBACK 3,028
USA 2022 2024 Q4 E-TRON SUV 10,618
USA 2020 2024 Q5 17,822
USA 2022 2024 RS E-TRON GT 1,579
CAN 2021 2022 A7 11
CAN 2021 2021 A8 6
CAN 2022 2024 E-TRON GT 435
CAN 2019 2024 E-TRON QUATTRO 2,676
CAN 2020 2024 E-TRON SPORTBACK QUATTRO 1,339
CAN 2022 2024 Q4 E-TRON SPORTBACK 358
CAN 2022 2024 Q4 E-TRON SUV 4,252
CAN 2020 2024 Q5 959
CAN 2022 2023 RS E-TRON GT 186

 

Issue:

If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable.

 

Precautions:

The recall only affects the 220V/240V compact/portable charging cable. The compact/portable charging unit and 110V home charging cable are not affected by this recall.

As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information.

 

Repair:

  • REPAIR NOT YET AVAILABLE
  • Dealers and owners will be notified in writing once the remedy is available.
  • Check daily campaign open inventory report or OMD for affected vehicles in inventory.

 


FAQ: What vehicles are affected by 93U6?

All EV/PHEV vehicles previously reported sold with a 220V/240V adapter cable. See campaign dealer communication for full model list. Remember to check Campaigns/Actions screen in ELSA to verify that a VIN is included in this action. ELSA is the only valid campaign inquiry & verification source.

 

When will customers be notified?

An interim customer letter is planned for early January 2024 informing customers impacted by this recall.

 

Is the repair available?

No. At this time, the repair is not available. We expect the recall remedy to be available by mid-2024. Audi will send customers another letter once the recall remedy is available.

 

Can customers continue to use the 220V/240V adapter cable?

As a precaution, customers will be instructed not to use the 220V/240V compact/portable charging cable at the 100% charge setting until the recall remedy has been completed. Customers may continue to use this cable only if it is set to the 50% charge setting. Please see owner’s manual for full information on the Compact Charging System and charging the vehicle.

 

How do customers change the setting to 50%?

The vehicle owner’s manual contains important information about charging the vehicle. We encourage anyone who drives the vehicle to review the owner’s manual to become familiar with this important information.

 

Is there support for customers waiting for the 93U6 repair similar to what is offered for 93U8?

No. Customers can continue to use the 220V/240V cable at the 50% charge setting or charge their vehicle using public charge stations. Customers also have the 110V charging option, as the compact/portable charging unit and 110V home charging cable are not affected by this recall.

 

We have a lease return/trade/dealer demo with 93U6. Can we remove the 220V/240V cable to sell the vehicle?

No. The repair remedy for 93U6 is not yet available. Dealers should not deliver any preowned vehicles in their inventory that are involved in a safety or compliance recall until the defect has been remedied.

 

Check if your Audi has a Recall

 


93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi

 

93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V842-6254.pdf 244.241KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V842-6362.pdf 259.968KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V842&docType=RCL

 


 

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Last update on 2024-04-24 / Affiliate links / Images from Amazon Product Advertising API

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