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Affected Vehicles
| Country | Beginning Model Year | Ending Model Year | Vehicle | Vehicle Count |
| USA | 2021 | 2022 | A7 | 613 |
| USA | 2020 | 2021 | A8 | 165 |
| USA | 2022 | 2024 | E-TRON GT | 4,991 |
| USA | 2019 | 2024 | E-TRON QUATTRO | 33,273 |
| USA | 2020 | 2024 | E-TRON SPORTBACK QUATTRO | 9,018 |
| USA | 2022 | 2024 | Q4 E-TRON SPORTBACK | 3,028 |
| USA | 2022 | 2024 | Q4 E-TRON SUV | 10,618 |
| USA | 2020 | 2024 | Q5 | 17,822 |
| USA | 2022 | 2024 | RS E-TRON GT | 1,579 |
| CAN | 2021 | 2022 | A7 | 11 |
| CAN | 2021 | 2021 | A8 | 6 |
| CAN | 2022 | 2024 | E-TRON GT | 435 |
| CAN | 2019 | 2024 | E-TRON QUATTRO | 2,676 |
| CAN | 2020 | 2024 | E-TRON SPORTBACK QUATTRO | 1,339 |
| CAN | 2022 | 2024 | Q4 E-TRON SPORTBACK | 358 |
| CAN | 2022 | 2024 | Q4 E-TRON SUV | 4,252 |
| CAN | 2020 | 2024 | Q5 | 959 |
| CAN | 2022 | 2023 | RS E-TRON GT | 186 |
Issue:
If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable.
Precautions:
The recall only affects the 220V/240V compact/portable charging cable. The compact/portable charging unit and 110V home charging cable are not affected by this recall.
As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information.
Repair:
- REPAIR NOT YET AVAILABLE
- Dealers and owners will be notified in writing once the remedy is available.
- Check daily campaign open inventory report or OMD for affected vehicles in inventory.
FAQ: What vehicles are affected by 93U6?
All EV/PHEV vehicles previously reported sold with a 220V/240V adapter cable. See campaign dealer communication for full model list. Remember to check Campaigns/Actions screen in ELSA to verify that a VIN is included in this action. ELSA is the only valid campaign inquiry & verification source.
When will customers be notified?
An interim customer letter is planned for early January 2024 informing customers impacted by this recall.
Is the repair available?
No. At this time, the repair is not available. We expect the recall remedy to be available by mid-2024. Audi will send customers another letter once the recall remedy is available.
Can customers continue to use the 220V/240V adapter cable?
As a precaution, customers will be instructed not to use the 220V/240V compact/portable charging cable at the 100% charge setting until the recall remedy has been completed. Customers may continue to use this cable only if it is set to the 50% charge setting. Please see owner’s manual for full information on the Compact Charging System and charging the vehicle.
How do customers change the setting to 50%?
The vehicle owner’s manual contains important information about charging the vehicle. We encourage anyone who drives the vehicle to review the owner’s manual to become familiar with this important information.
Is there support for customers waiting for the 93U6 repair similar to what is offered for 93U8?
No. Customers can continue to use the 220V/240V cable at the 50% charge setting or charge their vehicle using public charge stations. Customers also have the 110V charging option, as the compact/portable charging unit and 110V home charging cable are not affected by this recall.
We have a lease return/trade/dealer demo with 93U6. Can we remove the 220V/240V cable to sell the vehicle?
No. The repair remedy for 93U6 is not yet available. Dealers should not deliver any preowned vehicles in their inventory that are involved in a safety or compliance recall until the defect has been remedied.
Check if your Audi has a Recall
93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi
93U6 & 93U8 – Power Outlet May Cause Charging Cable to Overheat – 2019-2024 Audi
Manufacturer Notices(to Dealers,etc)
RCMN-23V842-6254.pdf 244.241KB
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Manufacturer Notices(to Dealers,etc)
RCMN-23V842-6362.pdf 259.968KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V842&docType=RCL
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features.
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV charger charges up to 7 times faster than a 110V outlet, delivering 30 mi/hr. It features a J1772 connector for all non-Tesla EVs and plugs into a 240V outlet with a 14-50 receptacle, requiring a 40A or 50A circuit. For Tesla EVs, this will require an adapter.
- Up to 9x Faster Charging Speed: The Emporia electric vehicle charger provides up to 46 miles/hour charging speed via hardwired connection (48 amp - up to 9x faster than a standard wall outlet) or up to 38 miles/hour via the NEMA connection (40 amp).
- Safety, Certification, and Peace of Mind: UL listed and ENERGY STAR certified, meeting stringent standards (NEC 625, SAE J1772, UL 817, UL 991, UL 2231, UL 2251, and UL 2594).
- Versatile Installation Options: Preconfigured for NEMA Type 14-50P compliant with 2017 NEC Section 625.17 for up to 40A or convert to Hardwired for up to 48A. Professional installation recommended for optimal safety and performance.
- Get the Benefits of Smart Charging: Connect via 2.4 GHz WiFi to access real-time energy data and manage charging from your mobile device. Schedule charging sessions to optimize utility rates and performance.
- Universal Compatibility: Equipped with a secure SAE J1772 connector, compatible with all EVs in North America, including Tesla, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Audi, and Jeep Wrangler 4xe.
- 9X FASTER: EVIQO is electric vehicle charger for home providing 38 m/h (40 amp ev charger by default) and 46 m/h if hardwired and set as a 48A EV charger. Max output for EV charging station level 2 is set with a dip switch. Adjustable current: 1A increment in EVIQO app. Stay EVIPOWER-ful with live 24/7 post-sale customer support.
- SAFE, USA CERTIFIED: EVIQO electric car charger level 2 is UL compliant, Energy Star, ETL and FCC certified EV charging station with 3 years Manufacturer Warranty. EVIQO level 2 home ev charger is weatherproof. This EV car charger level 2 is suitable for use as an indoor/ outdoor EV charger. EVIQO EV wall charger level 2 meets NEMA 4 and IP66 protection standards.
- SMART APP: EVIQO surveyed 1,800 EV owners to create EV home charger level 2 app. Set up to 3 schedules for cost savings during off-peak rates. Get smart tips and reminders, track power/costs live and monitor the charging history. Enjoy sleek intuitive interface of your electric car charger 240v. EVIQO level 2 car charger consistently enhances its firmware with remote OTA updates.
- COMPATIBLE WITH ALL EVs: EVIPOWER electric car home charging stations are equipped with heavy duty rubberized SAE J1772 connector compatible with all EVs / PHEVs in NA: all Tesla models, Chevrolet Bolt, VW ID 4, Nissan Leaf, Polestar 2, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Mercedes EQS, Audi, Rav4, Jeep Wrangler 4xe level 2 charger (Tesla requires an adapter).
- FIRST-IN-CLASS: EVIQO electric vehicle charging stations offer the MARKET'S LONGEST 37" input cable with a NEMA 14-50 plug along with a 25' EXTRA LONG output cable.
- 【𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐔𝐒-𝐛𝐚𝐬𝐞𝐝 𝐁𝐫𝐚𝐧𝐝】𝐓𝐞𝐫𝐚, 𝐂𝐨𝐧𝐜𝐞𝐢𝐯𝐞𝐝 𝐢𝐧 𝐭𝐡𝐞 𝐄𝐚𝐫𝐥𝐲 𝟐𝟎𝟎𝟎𝐬, 𝐂𝐮𝐥𝐭𝐢𝐯𝐚𝐭𝐞𝐝 𝐢𝐧 𝐂𝐀, 𝐚𝐧 𝐄𝐬𝐭𝐞𝐞𝐦𝐞𝐝 𝐔𝐒 𝐁𝐫𝐚𝐧𝐝 𝐰𝐢𝐭𝐡 𝐎𝐯𝐞𝐫 𝟐𝟎-𝐲𝐞𝐚𝐫 𝐋𝐞𝐠𝐚𝐜𝐲. 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐨𝐟 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐒𝐭𝐚𝐭𝐞 𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐄𝐕 𝐂𝐡𝐚𝐫𝐠𝐢𝐧𝐠 𝐒𝐭𝐚𝐭𝐢𝐨𝐧𝐬. The EV charger supports 24/7 lifetime technique support.
- Supports Level 1 & Level 2: The home electric car charger for J1772 features a NEMA 5-15P to 14-50R power cord for seamless home electrical conversion, compatible with Level 1 and Level 2 EVs. Paired with a 23ft cable, you can effortlessly utilize your EV charger with standard household sockets. Moreover, the provided J-hook can help you organize wires and prevent them from becoming tangled or messy.
- 2 Ways to Delay Charging: The Tera electric car charger for J1772 supports scheduling of charging through both the touchscreen interface and the vehicle's onboard system. The level-1 & level-2 EVSE can accept reservations with a maximum delay of 12 hours via touchscreen, allowing you to schedule charging during off-peak hours to save costs.
- Adjustable Current: The Tera portable EV charger for J1772 provides adjustable ampere settings: 16A , 13A , 10A , and 8A. Rates are as follows: 10-12 miles per hour at 16Amp, 8-10 miles per hour at 13Amp, 6-7 miles per hour at 10Amp, and 5-6 miles per hour at 8Amp. You can use a standard household outlet for Level 1 charging or upgrade to Level 2 charging for faster charging as needed.
- Smart LED Screen Display: On the smart LED screen of the J1772 EV charger, prominently display amperage, speed, input voltage, delay time, and charging practices for user convenience. Package Included: Level 1 + Level 2 Portable EV Charger*1, Storage Bag*1, Hook*1, NEMA 5-15P to 14-50R Adapter Cord*1, User Manual*1.
- Fast charging Speed: Experience quick and efficient EV charging with the Stylish 16A Level 2 portable EV charger, Charge your car 4x faster than traditional 8A Level 1 chargers, providing a rapid charging solution for your electric vehicle
- Universal Compatibility: Suitable for all EV cars and plug-in hybrids, it's compact, durable, and perfect for home use. Enjoy the convenience of a 23ft cable, ideal for most driveways or garages, The EV charger is perfect for multi-vehicle owners or buildings with EV charging docks. Enjoy the flexibility of charging different electric vehicles with one reliable charger.
- Excellent Protection:With an intelligent chip, the Level 2 EV charger offers comprehensive protection including lightning, leakage, grounding, over voltage, under voltage, over charge, over current, and overheat protection. CE certification, IP66 control box and EV connector ensure safe and secure charging.
- Portable & Convenient:Effortlessly carry and store the EV charger with the included portable bag. Simply plug into a NEMA 6-20 outlet, the NEMA 5-15 Outlet is included , and the compact size, along with the 23 ft extra-long charging cable, ensures compatibility with most driveways or garages
- EVDANCE 12 Months Warranty: EVDANCE covers a period of 12 months from the date of purchase. During this time, if you encounter any issues with your charger that are due to manufacturing defects or workmanship, Our dedicated team will assist you in resolving the matter promptly.
- High Charging Speed: The Seguma 32amp Level 2 EV charger equipped with NEMA 14-50 plug, provides faster charging (approx. 6 times faster) compared to standard Level 1 EV chargers, allowing you to charge your electric vehicle more quickly.
- Adjustable Charging Current from 32A to 10A: This ev charger level 2 comes with adjustable amperage range of 10A/16A/20A/24A/32Amp. Simply touch the "A" button to select the proper charging speed according to your specific needs.
- Intelligent 1.77" TFT Display: The smart large size TFT screen on the NEMA 14-50 level 2 EV charger provides clear and real-time updates on the key charging information including charging current/voltage/power kWh, charging time and work status, etc.
- Clear LED Indicators: The humanized designed LED indicator on the electric vehicle charger control box can show the real-time charging status of your EV, promptly alerting you to any concerns.
- Intelligent Charging Features: Feature with built-in advanced chipset, Seguma ev charging station provides extensive protection against leakage, grounding issues, over and under voltage, overcharging, excessive current, and overheating. Additionally, the IP66 home ev charger level 2 automatically shuts off once your vehicle is fully charged, enhancing car safety.
- NOTE: It is necessary to use a J1772 to Tesla adapter in order to use Tesla vehicles.
- 8X FAST CHARGING: This fast charging car charger operates at Level 2 capacity, delivering an impressive 40Amp/240V, providing a formidable 9.6 KW charging capability. Experience unparalleled speed as it charges your electric vehicle up to 8 times quicker (at an impressive rate of 29~36 miles per hour) compared to a standard Level 1 charger.
- CHARGE ANY VEHICLE: This electric vehicle charger is universally compatible with all non-Tesla EVs and hybrids that utilize the standard J1772 plug connector, encompassing models.
- SMART CHARGING: Adjust the current limit (10A/16A/20A/24A/32A/40A) to match your home's circuit and with delay start, you can stagger the peak period of use to save electricity and reduce load
- Real-Time Charge Monitoring: Stay in the know with LED indicators and a vivid 1.77 nch TFT screen that provides instant updates on voltage, current, and power load, keeping you informed about the charging progress.
- FAST CHARGING – Utilizing the standard J1772 charging protocol, this charging cable is compatible with all electric cars and plug-in hybrids. The Level 1 portable electric vehicle charger has a 21ft cable that’s long enough for most driveways or garages
- LEVEL 1 CHARGING – The EV Charger with NEMA 5-15 Plug by Lectron can be used as a Level 1 charger. Connect the charger to a standard outlet in your house and you can charge your vehicle with level 1 charging but connect the charger to a voltage transformer or a special outlet that produces 110V and you will be able to access level 1 charging
- HIGH QUALITY – The charging station is rugged and robust, equipped with overvoltage, overheat and overcurrent protection. The indicating light on the charging station helps to show the various stages of charging and to warn of possible errors
- TECHNICAL SPECS – Input Power: 110V AC, Frequency: 60Hz, Maximum Current: 16A, Cable Length: 21ft (6.4m), Plug:NEMA 5-15, Weight: 3.3kg (7.3lbs), Operating Temp: -30C (-22F) to 50C (+122F)
- LED INDICATOR - The LED indicator lights on the charging cable show you where your car is across three different charging levels. It also alerts you if a fault is discovered
- ❤ [Question & Answer: Why can't find the device on app? or Can't find the device after changing phones]: Solutions: 1. Confirm your phone to connect with the 2.4Ghz wifi, not connect the wifi whose name has 5G suffix; 2. Turn on the wifi and bluetooth of the phone; 3. Wifi reset: Pull out the charging gun, simultaneously long press the Ⓐ button and time button on the product screen until it shows "WIFI Reset". 4. Re-start and add your device.
- ❤ [Working Voltage 200-260V, ONLY Fits for Nema 14-50 Plug-in Outlet]: Fits for: 200V-260V, suggest 220V or 240V(32A). Kindly Note: The adapter is needed if your home outlet is not Nema 14-50 plug-in socket. If the input voltage is under 200V, the safe current(Amperage) may be adjusted below 32A automatically because part of the electric cars such as Tesla will be adapted to the appropriate current according to the voltage change, you can reset by your ev charger directly.
- ❤ [Operating Regulations]: Plug-in Socket: Only works with Nema 14-50 plug-in socket; [Doesn't charge or shows "No Plug error"]: Pull out the charging gun, long press "Ⓐ Button" until the screen shows "Plug-and-Play", then re-start and it will work well.
- ❤ [6X Faster with ETL, FCC and CE Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594 & Compatible with all EVs and PHEVs Sold in North America]: Say goodbye to slow level 1 ev charger and enjoy 6X faster charging. Designed with J1772 TYPE 1 standard connector, compatible with Tesla (Adaptor Needed), Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc.
- ❤ [Up to 7.68kWh High Speed Charging & Adjustable Amperage from 16A to 32A]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker.
- Fast and Efficient Charging---The Seguma level 2 EV charger is equipped with NEMA 6-20 Plug, offers 240V, 16A, 3.84kW output current, approximately 4x faster than 8A level 1 ev chargers, reducing the time required to charge an electric vehicle.
- Level 1+Level 2 EV Charger--- This portable ev charger is equipped with NEMA 6-20 plug (Level 2 circuits, 240V, 16A) and attached a NEMA 5-15 adapter (Level 1 circuits, 120V, 12A), Whether you have access to a standard household outlet or a dedicated EV charging station, our electric car charger adapts to your charging needs.
- Universal Compatibility--- Seguma 16A j1772 Charger is engineered with standardized J1772 connector, works flawlessly with any electric vehicle featuring a j1772 charging port. Whether you drive a Ford, Kia, Chevrolet Bolt, or any other EV model, this evse level 2 charger ensures hassle-free charging every time.
- Intelligent Charging Features---Feature with built-in advanced chipset, Seguma ev charger provides extensive protection against lightning, leakage, grounding issues, over and under voltage, overcharging, excessive current, and overheating. Additionally, the ev level 2 charger automatically shuts off once your vehicle is fully charged, enhancing car safety. Tips: We recommend installing a circuit breaker on your home circuit for added safety measures.
- Extended 25FT Cable Length---With an impressive 25-foot cable, you can conveniently charge your EV at home or using public charging stations. Its internal copper wires ensure top conductivity, while the TPE flame-retardant jacket adds durability. Plus, this ev charging cable is IP66 waterproof and dustproof, enduring temperatures from -30°C to 45°C.
Last update on 2024-07-24 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
AUDI DEALER COMMUNICATION
E t Warranty if you require additional
assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 93U6_DLR_ADV
Advance Notice – Safety Recall 93U6 / Compact/Portable Charging System Cable (220V/240V) This notice is for: All Dealer Personnel Date: December 19, 2023 Issue: If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable. Precautions: The recall only affects the 220V/240V compact/portable charging cable. The compact/portable charging unit and 110V home charging cable are not affected by this recall.
As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information. Repair: • REPAIR NOT YET AVAILABLE
• Dealers and owners will be notified in writing once the remedy is available.
• Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country USA USA USA USA
USA
USA USA USA USA CAN CAN CAN Beginning Model Year
2021
2020
2022
2019
2020
2022
2022
2020
2022
2021
2021
2022 Ending Model Year
2022
2021
2024
2024
2024
2024
2024
2024
2024
2022
2021
2024 Vehicle A7 A8
E-TRON GT
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5
RS E-TRON GT A7
A8
E-TRON GT Vehicle Count 613
165
4,991
33,273
9,018
3,028
10,618
17,822
1,579
11
6
435 CAN CAN
CAN CAN CAN CAN
2019
2020
2022
2022
2020
2022
2024
2024
2024
2024
2024
2023
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5
RS E-TRON GT
2,676
1,339
358
4,252
959
186 *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Notes: IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
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AUDI DEALER COMMUNICATION
Ensure all dealer personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 93U6_DLR_ADV
Advance Notice and FAQ – Safety Recall 93U6 / Compact/Portable Charging System Cable (220V/240V) This notice is for: All Dealer Personnel Date: December 19, 2023 Issue: If a 220V/240V wall plug becomes overburdened when the compact/portable charging system cable is being used to charge the high-voltage batteries in your vehicle, the home wiring can become overheated. If this happens, overheating of the home infrastructure can eventually cause permanent damage to the house socket and charging cable. Precautions: The recall only affects the 220V/240V compact/portable charging cable.
As a precaution, do not use the 220V/240V compact/portable charging cable at the 100% charge setting until the recall remedy has been completed for the vehicle. Customers may continue to use this cable only if it is set to the 50% charge setting.
The compact/portable charging unit and 110V home charging cable are not affected by this recall, and customers can continue to use them. Customers may also continue to charge their vehicle using public charge stations.
As a reminder, the vehicle owner’s manual contains important information about charging the vehicle. We encourage owners and anyone who drives the vehicle to review the owner’s manual to become familiar with this important information. Repair: • REPAIR NOT YET AVAILABLE
• Dealers and owners will be notified in writing once the remedy is available.
• Check daily campaign open inventory report or OMD for affected vehicles in inventory. Affected Vehicles Country USA USA USA USA
USA
USA USA USA Beginning Model Year
2021
2020
2022
2019
2020
2022
2022
2020 Ending Model Year
2022
2021
2024
2024
2024
2024
2024
2024 Vehicle A7 A8
E-TRON GT
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5 Vehicle Count 613
165
4,991
33,273
9,018
3,028
10,618
17,822 USA CAN CAN CAN CAN
CAN
CAN CAN CAN CAN 2022
2021
2021
2022
2019
2020
2022
2022
2020
2022 2024
2022
2021
2024
2024
2024
2024
2024
2024
2023 RS E-TRON GT A7
A8
E-TRON GT
E-TRON QUATTRO E-TRON SPORTBACK
QUATTRO
Q4 E-TRON SPORTBACK Q4 E-TRON SUV
Q5
RS E-TRON GT 1,579
11
6
435
2,676
1,339
358
4,252
959
186 FAQ: *Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. What vehicles are affected by 93U6?
All EV/PHEV vehicles previously reported sold with a 220V/240V adapter cable. See campaign dealer communication for full model list. Remember to check Campaigns/Actions screen in ELSA to verify that a VIN is included in this action. ELSA is the only valid campaign inquiry & verification source. When will customers be notified?
An interim customer letter is planned for early January 2024 informing customers impacted by this recall. Is the repair available?
No. At this time, the repair is not available. We expect the recall remedy to be available by mid-2024. Audi will send customers another letter once the recall remedy is available. Can customers continue to use the 220V/240V adapter cable?
As a precaution, customers will be instructed not to use the 220V/240V compact/portable charging cable at the 100% charge setting until the recall remedy has been completed. Customers may continue to use this cable only if it is set to the 50% charge setting. Please see owner’s manual for full information on the Compact Charging System and charging the vehicle. How do customers change the setting to 50%?
The vehicle owner’s manual contains important information about charging the vehicle. We encourage anyone who drives the vehicle to review the owner’s manual to become familiar with this important information. Is there support for customers waiting for the 93U6 repair similar to what is offered for 93U8?
No. Customers can continue to use the 220V/240V cable at the 50% charge setting or charge their vehicle using public charge stations. Customers also have the 110V charging option, as the compact/portable charging unit and 110V home charging cable are not affected by this recall. We have a lease return/trade/dealer demo with 93U6. Can we remove the 220V/240V cable to sell the vehicle?
No. The repair remedy for 93U6 is not yet available. Dealers should not deliver any pre- owned vehicles in their inventory that are involved in a safety or compliance recall until the defect has been remedied. Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.
-END OF MESSAGE-
**************************************************************************************************************
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END