Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance – 2019 Volkswagen Beetle

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February 13, 2019 NHTSA CAMPAIGN NUMBER: 19V094000

No Visual Warning of Brake Failure/FMVSS 135;101

If the driver is not alerted when there is a problem with brakes, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.

 

NHTSA Campaign Number: 19V094

Manufacturer VolkswageneBay Group of America, Inc.

Components ELECTRICAL SYSTEM, SERVICE BRAKES

Potential Number of Units Affected 4,064

 

Summary

VolkswageneBay Group of America, Inc. (VolkswageneBay) is recalling certain 2019 Beetle and Beetle Convertible vehicles. The instrument cluster may not provide a visual warning when a brake system failure is detected. As a result, the vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, “Light vehicle brake systems” and number 101, “Controls and displays.”

 

Remedy

VolkswageneBay will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 7, 2019. Owners may contact VolkswageneBay customer service at 1-800-893-5298. VolkswageneBay’s number for this recall is 90L8.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Volkswagen has a Recall

 


Compliance Recall
Code: 90L8   


SubjectBrake System Software – Instrument Cluster Warning Noncompliance
Release DateMarch 07, 2019
Affected VehiclesU.S.A. & CANADA: Certain 2019 MY VolkswageneBay Beetle & Beetle Convertible

Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action.  Elsa is the only valid campaign inquiry & verification source. 

  • Campaign status must show “open.”
  • If Elsa shows other open action(s), inform your customer so that the work can also be completed at the same time the vehicle is in the workshop for this campaign.
Problem DescriptionWhen the ESP or ABS control unit detects a failure in the brake system regarding the brake force distribution EBV, no visual warning is displayed in the instrument cluster. Because the driver will not see a warning in the instrument cluster when the malfunction occurs, there is a risk of losing control of the car during emergency braking. This may lead to a crash without warning.
Corrective ActionCriteria 01 vehicles: Update instrument cluster software.

Criteria 02 vehicles: Replace instrument cluster (USA: 12 vehicles / Canada: 3 (three) vehicles)

Parts InformationCriteria 01 vehicles: Software update only; no parts required.

Criteria 02 vehicles: Replace instrument cluster. Due to the small number of affected vehicles, parts will not be allocated prior to launch.  If you need parts to support this recall repair, please contact the Parts Specialists via phone (800-767-6552), email (VWoAPartsSpecialists@vweBay.com) or chat/text with the VIN to order.

Code VisibilityOn or about March 07, 2019, affected vehicles will be listed on the Inventory Vehicle Open Campaign Action report under My Dealership Reports (found on www.vwhub.com & OMD Web). A list will not be posted for dealers who do not have any affected vehicles.

On or about March 07, 2019, this campaign code will show open on affected vehicles in Elsa.

On or about March 07, 2019, affected vehicles will be identified with this campaign code in the VIN Lookup tool at www.vw.com and on the NHTSA VIN lookup tool at www.safercar.gov.

Owner  NotificationOwner notification will take place in March 2019. Owner letter examples are included in this bulletin for your reference.
Additional InformationPlease alert everyone in your dealership about this action, including Sales, Service, Parts and Accounting personnel.  Contact Warranty if you have any questions.

IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS

New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.

Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their inventory which are involved in a safety or compliance recall until the defect has been remedied.  Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers.

Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.  

Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com.

Claim Entry Instructions

After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.  If customer refused campaign work:

  • U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.
  • Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign Closure.     
Service Number 90L8
Damage Code 0099
Parts Vendor Code WWO
Claim Type Sold vehicle: 7 10

Unsold vehicle: 7 90

Causal Indicator Mark labor as causal
Vehicle Wash/Loaner Do not claim wash/loaner under this action

U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental may be covered under the mobility program. Please refer to section 3.30 in the VolkswageneBay Warranty Policy and Procedures Manual for loaner claims information and reimbursement details.

Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the VolkswageneBay Service Loaner Program to determine loaner eligibility.

Criteria I.D.  01
 Update instrument cluster software.

Labor operation: 9025 25 99 50 T.U.

 

Criteria I.D. 02
 Replace and program new instrument cluster

Labor operation: 9025 55 99 70 T.U.

 

Quantity Part Number Description
1.00 5C5920976M Instrument Cluster

 

 



1 Affected Product

Vehicle

VOLKSWAGENeBayBEETLE2019

 


7 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V094-3796.pdf 32.662KB

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Non-Compliance Notice 573 Report

RCLRPT-19V094-7312.PDF 215.21KB

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Remedy Instructions and TSB

RCRIT-19V094-2969.pdf 729.215KB

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Recall Acknowledgement

RCAK-19V094-9376.pdf 315.402KB

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Manufacturer Notices(to Dealers,etc) – March 06, 2019 Repair Available – Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance

RCMN-19V094-8589.pdf 36.055KB

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ISSUED Owner Notification Letter(Part 577) – PRI

RCONL-19V094-4877.pdf 40.264KB

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Recall Quarterly Report #1, 2019-1

RCLQRT-19V094-1341.PDF 211.161KB

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Recall Quarterly Report #2, 2019-2

RCLQRT-19V094-9333.PDF 211.26KB

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Recall Quarterly Report #3, 2019-3

RCLQRT-19V094-5754.PDF 211.343KB

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Latest Recalls Documents

 


 

Reprogramming

Overview – Introduction

The Immobilizer is a theft-deterrent device that adds a layer of security to VWGoA vehicles that include the following brands: AudieBay, Bentley, Lamborghini, and VWeBay. Certain repairs such as replacing emission parts cannot be performed without resetting the immobilizer code for the vehicle. This is done by a technician using the VAS for PC software to synchronize the immobilizer code embedded in the ignition key with other codes resident on parts such as the Transmission Control Module, Engine Control Module, and Instrument Cluster.

 

Before you can replace an emission part

Whenever you replace an emission-related control module, the immobilizer must be reset using the VAS for PC software. This can only be done if you meet the following requirements:

  • You have enrolled into the program (see step 1 - Complete Pass Thru Enrollment Forms)
  • You have received an email from VWGoA that contains a Security ID and Password to access the immobilizer application hosted in Germany
  • You have received an email from VWGoA that contains a certificate file (e.g. IndepeDeale.30001.300999.pfx)
  • You have installed the certificate onto your PC
  • You have obtained a J 2534-1 Pass Thru device (see recommended J 2534-1 Pass Thru devices)
  • You have performed the steps outlined in VAS for PC Setup

 

Recommended J 2534-1 Pass Thru devices

Pass thru devices are available for purchase from a recommended Manufacturer for registered workshops to perform Immobilizer functions. The Pass Thru devices that have been tested to work with VAS for PC follow:

 
  • I+ME Pass-Thru+XS

Available from ACTIA Corp.

https://www.actiaus.com, https://www.passthruxs.com or (734) 266-2083

Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light

Available from Drew Technologies, Inc. https://www.drewtech.com or (734) 222-5228

 
  • Blue Streak iflash Global Programmer

Available from Blue Streak Electronics https://www.bsecorp.com or (905) 669-4812 Email at Info@bsecorp.com

Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light

Available from Dearborn Group Technology https://www.dgtech.com or (248) 488-2080

Email at sales@dgtech.com

Note: Currently, Pass Thru re-programming supports SAE J2534-1 version 4.04 only. Please ensure that you have installed the appropriate driver for your Pass Thru device. For details read the documentation shipped with your device or contact the manufacturer.

Immobilizer-Reprogramming-Instructions

 

J2534 Pass Thru devices

Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light CarDAQ-Plus 3
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
CarDAQ-M Auto Universal Diagnostic Scanner and Programming Tool VSI J2534
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light CarDAQ-M Modular PassThru J2534
Drew Tech Mongoose Pro ISO-CAN
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light Autel (AULMF2534) MaxiFlash Pro
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light VXDIAG VCX Nano Compatible for GM/OPEL with GDS2 and Tech2WIN System Diagnostic Tool
Compliance Recall 90L8 / Brake System Software – Instrument Cluster Warning Noncompliance - 2019 Volkswagen Beetle | small light GODIAG J2534

 

https://erwin.vw.com

https://erwin.audiusa.com

 


 

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