Safety Recall Code: 36A1 - Steering Shaft Bolt - 2019 Audi Q8 & 2017-2019 Audi Q7

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March 16, 2020 NHTSA CAMPAIGN NUMBER: 20V149000

Possible Loss of Steering Control

A sudden loss of loss of steering control may increase the risk of a crash.

NHTSA Campaign Number: 20V149

Manufacturer Volkswagen Group of America, Inc.

Components STEERING

Potential Number of Units Affected 229

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Remedy

Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 36A1.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Repair Available – Safety Recall 36A1 / Steering Shaft Bolt

-END OF MESSAGE-

Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations.

Audi Customer Protection
36A1_DLR_LAUNCH

Safety Recall
Code: 36A1

Parts Information (if required)
Parts Control Type: Upper Order Limit	Parts will be managed with a weekly Upper Order Limit. Please see Parts On Command (POC) for your Upper Order Limit quantity.
Initial Allocation: NO	Due to the small number of affected vehicles there will be no parts allocation. Please reference the Repair Projection Tool (below) to view your potential VIN population.
Repair Projection Tool: (right click to open)

Criteria	Quantity	Part Number	P.O.C. Part Description	Ordering Method
L1	1	N -105-184-05	Screw	Upper Order Limit

NOTE

The specified part numbers reflect the status at the start of this service action. Interim updates made in ETKA can cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be used.

Claim Entry Instructions

Customer Letter Example (USA)

This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>

NHTSA: 20V149

Subject:
Safety Recall 36A1 – Steering Shaft Bolt
Certain 2017-2019 model year Audi Q7 and 2019 Audi Q8

Dear Audi Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Audi has decided that a defect, which relates to motor vehicle safety, exists in certain 2017-2019 model year Audi Q7 and 2019 Audi Q8 vehicles. Our records show that you are the owner of a vehicle affected by this action.

If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov .

We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.

Sincerely,

Audi Customer Protection

Customer Letter Example (Canada)

This notice applies to your vehicle: <MODEL YEAR> <BRAND> <CARLINE>, <VIN>

Transport Canada Recall: 2020-102

Subject:
Safety Recall 36A1 – Steering Shaft Bolt
Certain 2017-2019 model year Audi Q7

Dear Audi Owner,

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Our records show that you are the owner of a vehicle affected by this action.

We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your safety and continued satisfaction with your vehicle.

Sincerely,

Audi Customer Protection

SEOCONTENT-START

Repair Overview
 Inspect steering shaft bolt <arrow> and
replace if necessary.
NOTE
 These repair instructions may differ from the labor operations and labor times listed in ELSA.
 Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.
 This procedure must be read in its entirety prior to performing the repair.
 Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.
 Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
 When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi eBay dealer. 2020 Audi eBay of America, Inc. and Audi eBay Canada. All Rights Reserved.
March 2020 36A1 Page 7 of 9
Repair Instruction
Section A – Check for Previous Repair
 Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy
with the repair order.
 Confirm the Campaign/Action is open <arrow 1>.
If the status is closed, no further work is required.
 Note the Applicable Criteria ID <arrow 2> for use
in determining the correct work to be done and
corresponding parts associated.
Proceed to Section B
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi eBay dealer. 2020 Audi eBay of America, Inc. and Audi eBay Canada. All Rights Reserved.
March 2020 36A1 Page 8 of 9
Section B – Repair Procedure
Remove rear noise insulation:
 See ELSA Repair Manual: Repair Manual >
Body > Body Exterior > 66 Exterior Equipment
> Noise Insulation > Noise Insulation,
Removing and Installing
Inspect steering shaft bolt:
 Mark the position of the bolt in relation to the
steering shaft.
 Set the torque wrench to 25 Nm.
 Slowly turn the torque wrench until the 25 Nm
test torque value is achieved.
 Reference the previously made marks.
 If the bolt did not move:
o Reinstall noise insulation in the
reverse order of removal.
o Proceed to Section C.
 If the bolt did move:
o The bolt must be replaced.
Part Number Part Description
N -105-184-05 Bolt
o The threads in the steering shaft must
be cleaned prior to installing the new
bolt.
o When installing the new bolt, start by
screwing in bolt a few turns by hand.
Try to pull off intermediate steering
shaft to check that it is correctly
seated. Then tighten bolt to 20 Nm +
90°.
o Reinstall noise insulation in the
reverse order of removal.
o Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi eBay dealer. 2020 Audi eBay of America, Inc. and Audi eBay Canada. All Rights Reserved.
March 2020 36A1 Page 9 of 9
Section C – Campaign Completion Stamp
Item#: AUD4927ENG
-ORItem
# AUD4927FRE
 Once the campaign has been completed,
the technician should stamp the repair
order.
 Stamps are available for ordering through
the Compliance Label Ordering Portal.
 Proceed to Section D.
Section D – Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.

SEOCONTENT-END

4 Affected Products

Vehicles

11 Associated Documents

Recall Acknowledgement – Remedy editted

RCAK-20V149-8598.pdf 299.516KB

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Remedy Instructions and TSB

RCRIT-20V149-2641.pdf 555.622KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V149-4793.pdf 198.773KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V149-3753.pdf 162.044KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V149-3612.pdf 139.501KB

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Recall Quarterly Report #1, 2020-1

RCLQRT-20V149-9612.PDF 211.134KB

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Recall Acknowledgement – Remedy editted

RCAK-20V149-8598.pdf 299.516KB

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Download [238.41 KB]

Defect Notice 573 Report

RCLRPT-20V149-2573.PDF 238.74KB

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Download [233.14 KB]

Recall Quarterly Report #2, 2020-2

RCLQRT-20V149-8386.PDF 211.229KB

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Recall Quarterly Report #3, 2020-3

RCLQRT-20V149-8833.PDF 211.426KB

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Recall Quarterly Report #4, 2020-4

RCLQRT-20V149-4495.PDF 211.426KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V149&docType=RCL

Bestseller No. 1

LEXIVON 3/8-Inch Drive Click Torque Wrench 10~80 Ft-Lb/13.6~108.5 Nm (LX-182)

PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
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PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.

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EPAuto 1/2-inch Drive Click Torque Wrench, 10-150 ft/lb, 13.6-203.5 N/m

Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
Accessories included: 1/2" Drive 5" long Extension Bar
Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.

Bestseller No. 3

SUERCUP 3/8-Inch Drive Click Torque Wrench - 5-45 Ft-Lb/6.8-61Nm Torque Wrench, Dual-Direction Adjustable 72 Tooth Click Torque Wrench for Bike, Motorcycle and Car Repair

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Safe and Reliable Operation: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque
Good Quality and Durable Material: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel.We use the quality materials which are resist corrosion and are durable
Quick Torque Setting: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using
Easy to Store and Widely Use: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and torque wrench is suitable for repairing cars and motorcycles, which are essential maintenance tools for car owners

SaleBestseller No. 4

TEKTON 3/8 Inch Drive Micrometer Torque Wrench (10-80 ft.-lb.) | 24330

Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
Wrench emits a click that can be heard and felt when the preset value is reached
Permanently marked, high-contrast dual-range scale is easy to read, even in low light
Reversible ratchet head drives in both directions and measures torque in clockwise direction
Durable all-steel construction has no plastic parts to break or wear out

SaleBestseller No. 5

CRAFTSMAN Torque Wrench, 3/8" Drive (CMMT99433)

Portability: durable case for portability or storage
Added comfort: bi-material handle for comfort and grip
Hassle free use: locking feature adjusts quick and easily for hassle free use
Quick identification: scales stamped into housing showing inch and metric torque setting
Meets or exceeds ASME specifications

SaleBestseller No. 6

VANPO 1/4 3/8 1/2-inch Drive Click Torque Wrench, 3Pcs Torque Wrench Set 20-240 in.lb, 5-45 ft.lb, 20-160 ft.lb, Dual-Direction Adjustable 72-Tooth Torque Wrench for Bike, Moto, Car Maintenance

3Pcs Torque Wrench Set: The calibration error range is around 3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240 in.lb, 3/8 inch 5-45 ft.lb, 1/2 inch 20-160 ft.lb.
Safe and Reliable: When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
Quick Release Button: This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
Easy to Set: First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
Widely Use: The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We insist on bringing customers a good shopping experience.

SaleBestseller No. 7

Hairich 1/2 Inch Drive Click Torque Wrench, Dual-direction Torque Wrench 10-170.0ft.lb/13.60-230.5Nm, 72-tooth Torque Wrenches with Dual Range Scales, ±3% High Precision Torque Wrench For Bike

±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range（ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.

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Bestseller No. 8

SuZhi 1/2 & 3/8-Inch Drive Click Torque Wrench 10-160FT-LB/13.6-217.1Nm, For Car Wheels(usually 88 ft.lb) & Engine, Transmission System, Spark Plug, Oil change.(11 sizes to choose)

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!!!Attention!!!: 1,Torque wrench cannot be used to remove the nut, because the sudden torque for removing is much higher. 2,Keep the set value proper, avoid to set a small value but actual needs a bigger value, this can break the wrench 3, When not in use, always keep torque at the lowest setting. 2,when in use,keep the direction select in leftmost or rightmost position, not middle. 3,use just proper size socket and right direction button in case of skipping. 4,keep all the package well in case of returning in the future. 5,do not use excessive force during use to avoid affecting the accuracy of torque and even damaging the wrench.
【Easy to use】: Our torque wrench 1/2 feature high contrast and dual unit measurement for easy reading and setting of the required torque.Turn the bottom knob to make it in unlocked state, then turn the handle to set the torque, and finally lock the bottom knob.Adjusting the head paddle allows the 1/2 inch torque wrench to be used in both directions.
【Safe and reliable】: When the set torque value is reached, the automotive torque wrench will emits "Click" sound to remind you to stop applying force to prevent over torque damage to your items. Also the knurled handle provides non-slip operation.
【Practicality of accessories】: 1/2 inch Torque wrench set with 5-Inch extension bar and 1/2" drive to 3/8" drive adapter,which can help to take the screw or nut out in deep space.Use this dual direction torque wrench can easy to deal with car or bike repairing problem.

Bestseller No. 9

SUZUME 3PCS Torque Wrench Set 72 Teeth Dual-Direction Adjustable Torque Wrench Dual-Scales 1/4 & 3/8 & 1/2-Inch ±3% Accuracy Click Torque Wrenches for Bicycle, Motorcycle, Car,Maintenance

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[𝐇𝐈𝐆𝐇 𝐀𝐂𝐂𝐔𝐑𝐀𝐂𝐘]The SUZUME 3PCS torque wrench set, covering torque wrench 1/2 drive,torque wrench 3/8 drive and 1/4 torque wrench, is each a commitment to superior workmanship. After rigorous fatigue testing, this torque wrench kit can withstand more than 10,000 repeated uses and still maintain an incredible ±3% accuracy, which means you can use them with confidence and without worrying about re-calibration.
[𝐋𝐨𝐮𝐝 𝐂𝐥𝐢𝐜𝐤] SUZUME torquimetro are designed with a bi-directional ratchet head that makes it easy to apply precise torque, whether you operate the wrench clockwise or counterclockwise. When your operation reaches the preset torque value, the wrench will immediately emit a clear "click" sound, accompanied by a vibration, to ensure that you can sense and stop the operation at the first time, avoiding damage to bolts, nuts and even torque wrench' due to excessive application of force.
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SaleBestseller No. 10

VANPO 1/4-inch Drive Click Torque Wrench, 20-240 in. lb/2.3-27.1 Nm, Inch Pound Torque Wrench Set with 1/4" to 3/8" Adapter, 10cm Extension Bar, Small Bike Torque Wrench for MTB, Bicycle Maintenance

【High Precision & Easy Reading】With a dual-range scale of 20-240 in.lb/2.3-27.1 Nm, this inch pound torque wrench provides quick and precise readings, ideal for precision tasks in electronics, bicycles, and light machinery requiring lower torque levels.
【 "Click" Type】The 'Click' Type design of torque wrench produces a distinct sound or sensation to indicate when the fastener is properly tightened. When using the 1/4 torque wrench, turn it slowly, steadily, and smoothly, stopping when you hear or feel the click.
【Durable Construction】The aluminum shaft of this bike torque wrench offers superior fatigue resistance for higher and more precise usage compared to traditional materials. It also features a high-quality steel spring and chromium-molybdenum steel handle for rust prevention, ensuring durability and a longer lifespan.
【Easy Torque Setting】To set the torque value, pull down and hold the locking knob, then adjust to the desired value. Release the knob to lock the torque setting. When not in use, set the torque key to the minimum value to maintain the bicycle torque wrench.
【Convenient Storage & Versatile Use】This torque wrench set comes in a sturdy plastic shell storage box for convenient storage and organization. It is suitable for repairing various parts of a bicycle, including bolts, nuts, threaded components, handlebars, frames, brakes, and derailleurs. Additionally, it is backed by a 24-month warranty, with customer support available for any assistance needed.

Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API

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The labor times listed here may differ from the labor operations and labor times listed in ELSA. After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.
Service Number	36A1
Damage Code	0099
Parts Vendor Code	002
Claim Type	Sold vehicle: 7 10 Unsold vehicle: 7 90
Causal Indicator	Mark labor as causal
Vehicle Wash/Loaner	Do not claim wash/loaner under this action
Criteria I.D.	L1
	Check steering shaft bolt torque, bolt torqued properly, no replacement necessary
	LABOR
	Labor Op	Time Units	Description
	0183 00 99	50	Inspect steering shaft bolt
-OR-	Check steering shaft bolt torque, bolt not torqued properly, bolt requires replacement
	LABOR
	Labor Op	Time Units	Description
	4816 02 99	50	Inspect and replace steering shaft bolt
	PARTS
	Quantity	Part Number	Description
	1.00	N 10518405	Cylinder head screw with torx head

What is the issue?	As a result of a manual rework process at the factory, the steering shaft may not have been attached properly to the steering gear. Because of this, it is possible for the bolt at the attachment point to loosen over time, causing the connection between the steering shaft and steering gear to loosen. If this happens, it can lead to limited vehicle steering and possibly to a loss of steering control. A loss of steering control may result in a vehicle crash.
What will we do?	To correct this defect, your authorized Audi dealer will inspect the bolt attaching the steering shaft to the steering gear and, if necessary, replace it and torque to factory specification. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
What should you do?	Please contact your authorized Audi dealer without delay to schedule this recall repair. For your convenience, you can also visit www.audiusa.com and click on the “Find a Dealer” link to locate a dealer near you and schedule this service.
Lease vehicles and address changes	If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card and mail it to us so we can update our records.
Can we assist you further?	If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our “Contact Us” page at www.audiusa.com .
Checking your vehicle for open Recalls	To check your vehicle’s eligibility for repair under this or any other recall/service campaign, and please visit the *Recall/Service Campaign Lookup* tool at www.audiusa.com and enter your Service Campaigns Vehicle Identification Number (VIN).

What is the issue?	As a result of a manual rework process at the factory, the steering shaft may not have been attached properly to the steering gear. Because of this, it is possible for the bolt at the attachment point to loosen over time, causing the connection between the steering shaft and steering gear to loosen. If this happens, it can lead to limited vehicle steering and possibly to a loss of steering control. A loss of steering control may result in a vehicle crash.
What will we do?	To correct this defect, your authorized Audi dealer will inspect the bolt attaching the steering shaft to the steering gear and, if necessary, replace it and torque to factory specification. This work will take about an hour to complete and will be performed for you free of charge. Please keep in mind that your dealer may need additional time for the preparation of the repair, as well as to accommodate their daily workshop schedule.
What should you do?	Please contact your authorized Audi dealer without delay to schedule this recall repair.
Lease vehicles and address changes	If you are the lessor and registered owner of the vehicle identified in this letter, you shall forward this letter (and any subsequent notice, if applicable) to the lessee within ten (10) days of receipt. If you have changed your address or sold the vehicle identified in this letter, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records.
Can we assist you further?	If your authorized Audi dealer fails or is unable to complete this work free of charge within a reasonable time, please contact Audi Customer Relations Monday through Friday from 8AM to 8PM EST at 1-800-822-2834 or via our “Contact Audi Canada” page at www.audi.ca .

MAKE	MODEL	YEAR

AUDI	Q7	2017-2019
AUDI	Q8	2019

Safety Recall Code: 36A1 – Steering Shaft Bolt – 2019 Audi Q8 & 2017-2019 Audi Q7

Summary

Remedy

Notes

Safety Recall
Code: 36A1

Latest Recalls Documents

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