Safety Recall Code: 44Q9 – Wheel(s) – Lug Bolt Seat Machining – 2021 Volkswagen Atlas & Atlas Cross Sport

Repair Overview
• Inspect all four wheels.
• Replace wheel, lug bolts and wheel bearing if necessary.
NOTE
• These repair instructions may differ from the labor operations and labor times listed in ELSA.
• Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility and are not eligible for reimbursement under this action.
• This procedure must be read in its entirety prior to performing the repair.
• Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not identically match all affected vehicles.
• Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
• When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate inside the shop to avoid temperature-related component damage/breakage.
Required Tools (for inspection)
Digital Caliper
– MCAL12A-
(or equivalent)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 9 of 39
Required Tools (if wheel bearing(s) require replacement)
Engine and Gearbox Jack
-VAS6931-
(or equivalent)
Engine/Gearbox Jack – Gearbox Support
-T10337-
(or equivalent)
Heavy Duty Ratchet Strap
(locally sourced)
Drive Shaft Remover Kit
-T10520A-
Spring Compressor Kit – Spring Tensioner
-VAG1752/1-
Spring Compressor Kit – Spring Retainer w/Inserts
-VAG1752/3A-
Spring Compressor Kit – Adapter Blocks
-VAG1752/9-
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 10 of 39
Repair Instruction
Section A – Check for Previous Repair
TIP
If Campaign Completion label is present, no further work is required.
• Enter the VIN in Elsa and proceed to the “Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a copy with the repair order.
• Confirm the Campaign/Action is open <arrow 1>. If the status is closed, no further work is required.
• Note the Applicable Criteria ID <arrow 2> for use in determining the correct work to be done and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are open, they must be performed in order of the Start date <arrow 3>. The oldest should be performed first.
• All Safety Recalls must be completed prior to completing this campaign.
• Proceed to Section B.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 11 of 39
Section B – Wheel Inspection
Inspect the wheel style:
• All four wheels must be inspected.
• The style of wheel potentially affected is the 20” silver 5-spoke wheel with PR Code V71 (as shown).
• If any other style of wheel is found AND the customer does not have a spare set of wheels that could match this style:
o No further work is required.
o Proceed to Section D.
• If the customer has a spare set of wheels, these also must be checked.
• If the wheels are the style shown:
o The wheel supplier must be checked.
o Proceed to the next step.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 12 of 39
Inspect the wheel supplier:
• All four wheels must be inspected.
• Raise the vehicle.
• Inspect the back side of the wheel spokes for the supplier name.
• If the wheel supplier is “HANDS” (fig. 1):
o The wheel is not affected.
• If all four wheels are found to be “HANDS”:
o No further work is required.
o Proceed to Section D.
• If the wheel supplier is “SUPERIOR” (fig. 2):
o The depth of the lug bolt must be checked.
o Proceed to the next step.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 13 of 39
Inspecting lug bolt depth:
• ALL lug holes on ALL four wheels must be inspected.
• Ensure that each plastic wheel bolt cap is installed and fully seated on the wheel bolt. Lightly tap on the lug cap using a plastic mallet if necessary.
• Using a digital caliper or depth gauge, measure from the outer edge of the lug bolt hole at point <A> to the top of the lug bolt cap at point <B>.
• Ensure the measuring device is perpendicular to the wheel face.
NOTE
Ensure the measurement from point <A> is made at the edge of the lug hole, closest to the center cap hole. The spoke ramps up around the lug hole and could provide a false reading if measured incorrectly.
• If the measurement is greater than 6 mm:
o The wheel(s) is/are OK.
• If the measurement is 6 mm or less:
o The wheel(s) must be replaced.
o The lug bolts for the affected wheel must be replaced.
o The wheel bearing associated with the affected wheel must be replaced.
o Proceed to Section C.
• If all four wheels are OK, or once all affected wheels, wheel bolts and wheel bearings have been replaced:
o Proceed to Section D.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 14 of 39
Section C – Component Replacement
Replacing Front Wheel Bearing (if necessary):
NOTE
The following describes the removal and installation procedures for one side of the vehicle. Removal and installation on the opposite side is similar.
• Mark the position and rotation direction of each tire that will be removed. This will ensure it installed the same position and direction when reinstalled.
• Indicate on the repair order the position of each wheel and wheel bearing which was replaced.
Loosen front drive axle bolt:
• Secure the front wheels from turning.
• Loosen the front axle bolt <arrow>.
CAUTION
• The wheel bearing must not be under load when the drive axle threaded connection on the wheel side is loose.
• If the wheel bearings are under the load of the vehicle weight, the wheel bearing will be damaged. This reduces the service life of the wheel bearings.
• The drive axle bolt may be loosened maximum 90° when the vehicle is standing on its wheels.
• Vehicles without a drive axle must not be moved, otherwise the wheel bearing will be damaged. If a vehicle must be moved, be sure to note the following:
o Install an outer joint in place of the drive axle.
o Tighten the outer joint to 120 Nm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 15 of 39
Remove brake components:
• Remove front wheel.
• Remove bolts <1> from the brake caliper carrier <2>.
• Remove brake caliper carrier <2> with brake caliper and secure it using wire to prevent damage to the brake hose.
• Remove bolt <3> and brake rotor <4>.
• Remove bolt <5> and secure bracket <6> out of the way.
• Free up wires from the wheel bearing housing, if necessary.
Remove level sensor bracket from control arm (if equipped):
• Remove nut <1>.
• Remove bracket <2> from control arm <3>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 16 of 39
Removing coupling rod from stabilizer bar:
• Remove nut <1>.
• Remove coupling rod <3> from stabilizer bar <2>.
Remove ball joint from control arm:
• Remove nuts <arrows>.
• Press the drive axle outer joint out of the wheel bearing by hand.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 17 of 39
If the Drive Axle Cannot Be Pulled out of the Wheel Bearing, Then the Drive Axle Can Be Pushed out of the Wheel Bearing Using the Drive Shaft Remover -T10520A- as follows:
• Before using the -T10520A-, make sure that the thrust piece <1> is installed.
• Secure the -T10520A- <1> with three wheel bolts <2> on the wheel hub, so that the drive axle <3> can be pressed out.
NOTE
The brake rotor may have to be reinstalled temporarily.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 18 of 39
• Follow the specified sequence exactly.
o I – Tighten the knurled nut <1> hand-tight.
o II – Turn the bolt <2> using a wrench and press out the drive axle using the -T10520A-. DO NOT use power tools on bolt <2>.
NOTE
After the tool is used, the spindles must be brought back into the original position so that the hydraulic operation can be used again.
• Secure the drive axle to the body using a wire.
Install new wheel bearing into wheel bearing housing:
• Remove the bolts <arrows>.
• Remove the wheel bearing unit <1> from the wheel bearing housing.
• Install new wheel bearing into wheel bearing housing with new bolts <arrows>.
• Torque bolts <arrows> to 70 Nm + 90°.
Part Number
Part Description
3QF-598-625
Wheel Bearing
NOTE
Avoid contaminating with dirt and damaging the seal <1> when lifting, setting down/storing.
Always set the wheel bearing unit down on the wheel hub <2>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 19 of 39
Vehicle Reassembly:
• Reassembly is the reverse order of removal.
• Replace the following fasteners and torque as indicated.
Pos.
Part Number
Part Description
1
N -912-332-01
Nut – control arm to ball joint
2
N -015-081-8
Nut – front level sensor to control arm (if equipped)
3
N -102-058-02
Nut – coupling rod to stabilizer bar
• Torque nuts <1> to 40 Nm + 45°.
• Torque nut <2> to 6 Nm (if equipped).
• Torque nut <3> to 40 Nm + 90°.
Reinstall brake components:
• Installation is the reverse order of removal.
• Torque fasteners as follows:
o Rotor bolt <3> – 8 Nm.
o Brake hose bracket bolt <5> – 8 Nm.
o Brake caliper carrier bolts <1> – 200 Nm.
 Clean bolts and mounting surfaces before installing.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 20 of 39
Replacing wheels:
• Indicate on the repair order the position of each wheel and wheel bearing which was replaced.
• Transfer the tire from the old wheel/tire assembly to the new wheel.
• Use a new valve stem.
• Balance wheel/tire assembly.
• Reinstall wheel and torque NEW wheel bolts to 120 Nm.
Part Number
Part Description
WHT-002-438
Wheel bolts
NOTE
If accessory wheel locks were already installed, a new wheel lock set will also be required.
Install drive axle bolt:
• Press the brake pedal. A second technician will be needed.
• Tighten the twelve-point bolt to 200 Nm.
• Set the vehicle on its wheels.
• Tighten the twelve-point bolt an additional 90°.
• Transfer center cap from the old wheel to the new wheel.
• If a rear wheel is also affected:
o Proceed to the next step.
• If no rear wheels were affected:
o Proceed to Section D.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 21 of 39
Replacing Rear Wheel Bearing (if necessary):
NOTE
The following describes the removal and installation procedures for one side of the vehicle. Removal and installation on the opposite side is similar.
• Mark the position and rotation direction of each tire that will be removed. This will ensure it installed the same position and direction when reinstalled.
• Indicate on the repair order the position of each wheel and wheel bearing which was replaced.
Loosen rear drive axle bolt (AWD ONLY):
• Secure the rear wheels from turning.
• Loosen the rear axle bolt <arrow>.
CAUTION
• The wheel bearing must not be under load when the drive axle threaded connection on the wheel side is loose.
• If the wheel bearings are under the load of the vehicle weight, the wheel bearing will be damaged. This reduces the service life of the wheel bearings.
• The drive axle bolt may be loosened maximum 90° when the vehicle is standing on its wheels.
• Vehicles without a drive axle must not be moved, otherwise the wheel bearing will be damaged. If a vehicle must be moved, be sure to note the following:
o Install an outer joint in place of the drive axle.
o Tighten the outer joint to 120 Nm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 22 of 39
Secure vehicle on the hoist:
WARNING
When suspension is lifted in curb weight position, the vehicle must be secured on the hoist to prevent it from tipping off the hoist.
• Raise vehicle on hoist and remove rear wheels.
• Secure vehicle so it does not tip off the hoist.
• Remove sealing plug from hole <1>.
• Hook the ends of the ratchet strap into hole <1>.
• Secure vehicle so it does not tip off the hoist using a ratchet strap on both sides of the vehicle.
TIP
Ensure the hoist is positioned so sealing plug <1> can be accessed.
Remove stone chip protection from lower control arms:
• Remove the expanding rivets <1>.
• Remove the bolts <2> for the stone chip protection <3>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 23 of 39
Disconnect level control system sensor (if equipped):
• Remove the bolts <1>.
• Remove the Left Rear Level Control System Sensor -G76- <2> bracket from the lower control arm.
Remove assembly aid:
• Press the tabs <arrows> on the assembly aid <1> inward.
• Remove the assembly aid <1> upward.
NOTE
The assembly aid is destroyed during removal. It does not have to be reinstalled.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 24 of 39
Insert the spring compressor <3>:
• Position the – VAS6931- or -VAG1383A- under the lower control arm and push lightly upward.
• Install the spring compressor as follows:
1 – -VAG1752/3A-
2 – -VAG1752/9-
3 – -VAG1752/1-
4 – Spring
• Tension the spring using hand tools. DO NOT use power tools on the spring compressor.
Disconnect stabilizer link from lower control arm:
• Remove nut <1> and bolt <2> from the stabilizer link <3>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 25 of 39
Disconnect wheel bearing housing and lower shock bolts from lower control arm, and remove springs:
• Remove wheel bearing housing nut <3> and bolt <4>.
• Remove lower shock nut <1> and bolt <2>.
• Slowly lower the -VAS6931- or -VAG1383A- under the lower control arm, until the -VAG1752/1- with the tensioned spring can be removed.
Remove the drive axle (AWD ONLY):
Disconnect rear tie rod:
• Remove the bolt <1> for the tie rod <2>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 26 of 39
Remove the rear muffler (if necessary):
• It may be necessary to remove the muffler system in order to remove one or both rear drive axles.
• Loosen the clamp <1>.
• Unbolt the mounts from the body and lower the muffler system with the help of a second technician.
Remove the drive axle:
• Remove the bolts from the drive axle <1> and/or <2>.
• Tilt the wheel bearing housing outward and remove the drive axle from the transmission flange.
• Pivot the drive axle downward and remove it from the wheel bearing.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 27 of 39
If the Drive Axle Cannot Be Pulled out of the Wheel Bearing, Then the Drive Axle Can Be Pushed out of the Wheel Bearing Using the Drive Shaft Remover -T10520A- as follows:
• Before using the -T10520A-, make sure that the thrust piece <1> is installed.
• Secure the -T10520A- <1> with three wheel bolts <2> on the wheel hub, so that the drive axle <3> can be pressed out.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 28 of 39
• Follow the specified sequence exactly.
o I – Tighten the knurled nut <1> hand-tight.
o II – Turn the bolt <2> using a wrench and press out the drive axle using the -T10520A-. DO NOT use power tools on bolt <2>.
NOTE
After the tool is used, the spindles must be brought back into the original position so that the hydraulic operation can be used again.
• Remove the drive axle.
Continued for AWD OR FWD:
Remove brake components:
• Remove bolts <1> and remove brake carrier <2> off of brake rotor.
• The brake caliper does not have to be removed from the carrier.
• Secure the brake caliper assembly with wire.
• Remove the bolt <3> and remove the brake rotor <4>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 29 of 39
Install new wheel bearing into wheel bearing housing:
• Remove the bolts <arrows>.
• Remove the wheel bearing unit <1> from the wheel bearing housing.
• Install new wheel bearing into wheel bearing housing with new bolts <arrows>.
• Torque bolts <arrows> to 70 Nm + 90°.
Part Number
Part Description
3QF-598-625
Wheel Bearing (AWD)
3QF-598-611
Wheel Bearing (FWD)
NOTE
Avoid contaminating with dirt and damaging the seal <1> when lifting, setting down/storing.
Always set the wheel bearing unit down on the wheel hub <2>.
Vehicle Reassembly:
• Reassembly is the reverse order of removal.
• Torque nut <3> to 8 Nm.
• Install new bolts <1> and torque to 90 Nm + 90°.
Part Number
Part Description
N -911-689-01
Bolt – Caliper Carrier
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 30 of 39
AWD Vehicles:
Install drive axle:
• Install drive axle into wheel bearing.
• Install drive axle into flange.
• Install new bolts and torque as follows:
o Diagonally to 10 Nm.
o Diagonally again to 40 Nm.
Part Number
Part Description
N -911-082-01
Bolt – Drive Axle to Differential
Install rear tie rod:
• Install tie rod <2> with new bolt <1>, but do not tighten.
Part Number
Part Description
N -106-403-01
Bolt – Tie rod to bearing housing
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 31 of 39
Continued for AWD or FWD vehicles:
Install the spring:
• Install in the reverse order of removal.
• Tension the spring using hand tools. DO NOT use power tools on the spring compressor.
• Install the spring compressor as follows:
1 – -VAG1752/3A-
2 – -VAG1752/9-
3 – -VAG1752/1-
4 – Spring
NOTE
The lower spring support may stay attached to the lower control arm. If it does, ensure the lower spring support is transferred to the spring.
• Note the following when installing the spring:
1. The end of the spring coil <arrow> must rest against the stop on the lower spring support.
2. The lower spring support pin <arrow> must go through the hole in the lower control arm.
3. The upper spring support must be fully seated on the upper spring coil <arrow>.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 32 of 39
Connecting stabilizer link fasteners to lower control arm:
• Start new nut <1> and bolt <2> by hand, but do not tighten.
Part Number
Part Description
N -107-765-01
Bolt – Stabilizer link to control arm
N -901-838-04
Nut – Stabilizer link to control arm
Installing wheel bearing housing and shock fasteners to lower control arm:
• Start new lower shock bolt <2> and nut <1> by hand, but do not tighten.
Part Number
Part Description
N -106-283-01
Bolt – Shock to control arm
N -101-064-02
Nut – Shock to control arm
• Start new wheel bearing housing bolt <4> and nut <3> by hand, but do not tighten.
Part Number
Part Description
N -106-405-01
Bolt – Wheel bearing housing to control arm
N -101-064-02
Nut – Wheel bearing housing to control arm
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 33 of 39
Release spring tension:
• Slowly release tension on the -VAG1752/1- <3> using hand tools.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 34 of 39
Raising/supporting suspension in curb weight position :
WARNING
When suspension is lifted in curb weight position, the vehicle must be secured on the hoist to prevent it from tipping off the hoist.
• Position the -VAS6931- <1> with Engine/Gearbox Jack – Gearbox Support -T10337- <2> under the lower control arm.
• Raise the suspension with the -VAS6931- until dimension <a> is achieved.
o Dimension <a> = 497 ± 10 mm.
CAUTION
• All bolts on suspension components with bonded rubber bushings must always be tightened in curb weight position (unloaded condition).
• Bonded rubber bushings have a limited range of rotation.
• Axle components with bonded rubber bushings must be brought into the position they will be in when driving before they are tightened (curb weight position). Otherwise, the bonded rubber bushing will have tension, which will reduce the service life.
Torqueing suspension fasteners:
WARNING
When suspension is lifted in curb weight position, the vehicle must be secured on the hoist to prevent it from tipping off the hoist.
• Counter-hold bolts and torque fasteners as follows:
Connection
Position
Torque value
Stabilizer link
<1 and 2>
20 Nm +180°
Wheel bearing housing
<3 and 4>
70 Nm +180°
Shock
<5 and 6>
70 Nm +180°
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 35 of 39
Torque tie rod bolt (AWD ONLY):
• Torque bolt <1> to 70 Nm +180°.
Install level control sensor (if removed):
• Installation is the reverse order of removal.
• ENSURE THE SENSOR ARM POINTS TO THE OUTSIDE OF THE VEHICLE.
• Torque bolts to 5 Nm.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 36 of 39
Install stone chip protection:
• Install the bolts <2> for the stone chip protection <3> and torque to 8 Nm.
• Install the expanding rivets <1>.
• Remove any tools that were used to secure the vehicle on the hoist.
• Install sealing plugs.
Install muffler (if necessary):
• Raise the muffler system with the help of a second technician.
• Position the mounts.
• Install the bolts and torque to 20 Nm.
• Install clamp <1> (replace if damaged) and torque clamp nuts evenly to 30 Nm.
NOTE
Install the clamping sleeve so that the end of the bolt does not extend past the lower edge of the clamping sleeve.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 37 of 39
Replacing wheels:
• Indicate on the repair order the position of each wheel and wheel bearing which was replaced.
• Transfer the tire from the old wheel/tire assembly to the new wheel.
• Use a new valve stem.
• Balance wheel/tire assembly.
• Reinstall wheel and torque NEW wheel bolts to 120 Nm.
Part Number
Part Description
WHT-002-438
Wheel bolts
NOTE
If accessory wheel locks were already installed, a new wheel lock set will also be required.
Install drive axle bolt:
• Press the brake pedal. A second technician will be needed.
• Tighten the twelve-point bolt to 200 Nm.
• Set the vehicle on its wheels.
• Tighten the twelve-point bolt an additional 90°.
• Transfer center cap from the old wheel to the new wheel.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 38 of 39
Perform four-wheel vehicle alignment:
NOTE
An alignment is only required if a rear wheel bearing was replaced.
• Follow the ELSA Repair Manual and wheel aligner equipment directions as needed.
• Was the rear axle toe adjusted?
o If YES, proceed to the next step.
o If NO and all affected wheels, wheel bearings and wheel bolts have been replaced:, Proceed to Section D.
Calibrate driver assist systems depending on vehicle equipment:
• Calibrate Adaptive Cruise Control (ACC) only if rear axle toe required adjustment.
• Calibrate Driver Assistance Systems Front Camera only if rear axle toe required adjustment.
• Follow the ELSA repair manual procedures, GFF test plan directions and wheel aligner software directions as needed.
• Once all affected wheels, wheel bearings and wheel bolts have been replaced:
o Proceed to Section D.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2021 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2021 44Q9 Page 39 of 39
Section D – Campaign Completion Label
Install Campaign Completion Label
• Fill out and affix Campaign Completion Label, part number CAMP 010 000, next to the vehicle emission control information label.
TIP
Ensure Campaign Completion Label does not cover any existing label(s).
Proceed to Section E
Section E – Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and the Part Destruction and Core Disposition Report for Canada.
CRITICAL STEP
STOP!
Any wheels that were replaced MUST be destroyed. This can be accomplished by drilling multiple holes in the barrel of the wheel.