| “This site contains affiliate links for which OEMDTC may be compensated” |
20Y6 USA
IMPORTANTE RETIRO DEL MERCADO POR MOTIVOS DE SEGURIDAD
Incluso, puede tener problemas a la hora de cargar combustible (detención
prematura de la boquilla de combustible y retorno de combustible) cuando
el combustible se acumula en el sistema EVAP. Si esto sucede,
comuníquese de inmediato con su concesionario Volkswagen autorizado
para que se inspeccione el vehículo.
Vehículos arrendados y
cambios de dirección
Si usted es el arrendador y propietario registrado del vehículo identificado
en esta campaña, la ley exige que reenvíe esta carta de inmediato al
arrendatario por correo de primera clase en el plazo de diez (10) días a
partir de su recepción. Si cambió su dirección o vendió el vehículo,
complete la tarjeta prepaga de Respuesta del propietario que se encuentra
adjunta y envíela por correo para que podamos actualizar sus datos en
nuestros registros.
Reembolso de gastos Si pagó anteriormente por reparaciones relacionadas con el problema que
se describe en esta carta, consulte el formulario adjunto que explica cómo
presentar una solicitud de reembolso.
¿Necesita más ayuda? Si su concesionario Volkswagen autorizado no puede o no está en
condiciones de prestar este servicio gratuito dentro de un plazo razonable,
o si tiene alguna pregunta sobre esta notificación, comuníquese con
nosotros a través de www.vw.com/contact o por teléfono al 1-800-893-
5298. Nuestros operadores telefónicos están disponibles de lunes a viernes
de 8 a. m. a 10 p. m., y los días sábados de 9 a. m. a 5 p. m., hora estándar
del este.
Comprobación de la
elegibilidad de su
vehículo para
campañas de servicio y
retiros del mercado
Si desea comprobar la elegibilidad de su vehículo para una reparación en
virtud de esta u otras campañas de servicio/retiro del mercado, haga clic en
el enlace Look Up Recalls (Búsqueda de retiros del mercado) en
www.vw.com e ingrese su número de identificación del vehículo (VIN) en la
herramienta Recall/Service Campaign Lookup(Búsqueda de campaña de
servicio/retiro del mercado).
Si aún no está satisfecho, puede presentar una queja a la siguiente dirección: The Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC
20590. También puede llamar a la línea directa gratuita de seguridad vehicular, al +1 888 327-4236
(TTY: +1 800 424-9153) o visitar la página http://www.safercar.gov.
Le pedimos disculpas por cualquier inconveniente que esto pueda haberle ocasionado; no obstante,
hemos tomado medidas para garantizar su seguridad y su continua satisfacción con el vehículo.
Muchas gracias por conducir un Volkswagen.
Atentamente.
Defensa del Consumidor de Volkswagen
**************************************************************************************************************
20Y6 USA
IMPORTANT SAFETY RECALL
Volkswagen of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
This notice applies to your vehicle:
NHTSA: 16V647
Subject: Safety Recall 20Y6 – Suction Pump
Certain 2015-2016 Model Year Volkswagen Golf, GTI & Golf SportWagen Vehicles
Dear Volkswagen Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Volkswagen has decided that a defect, which relates to motor vehicle safety, exists in certain 2015-
2016 model year Volkswagen Golf, GTI & Golf SportWagen vehicles. Our records show that you are
the owner of a vehicle affected by this action.
What is the issue? The suction pump inside the fuel tank designed to purge fuel from the
evaporative emissions (EVAP) system may have been damaged during
assembly. This could cause fuel to flow directly into the EVAP system which
could, over time, accumulate and cause a leak through the charcoal
canister filter element. Leaking fuel, in the presence of an ignition source,
may result in a fire.
What will we do? To help correct this defect, your authorized Volkswagen dealer will replace
the suction pump inside the fuel tank. This work will take less than two
hours to complete and will be performed for you free of charge.
What should you do? Please contact your authorized Volkswagen dealer without delay to
schedule this recall repair. For your convenience, you can also visit
www.vw.com and click on the “Owners” link to locate a dealer near you and
schedule this service online.
Precautions you should
take
If you smell fuel in the vehicle, immediately contact the nearest authorized
Volkswagen dealer to have the vehicle inspected.
Additionally, you may experience refueling issues (early stopping of the fuel
nozzle and fuel spillback) when fuel accumulates in the EVAP system. If
this happens, immediately contact the nearest authorized Volkswagen
dealer to have the vehicle inspected.
20Y6 USA
IMPORTANT SAFETY RECALL
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this
action, the law requires you to forward this letter immediately via first-class
mail to the lessee within ten (10) days of receipt. If you have changed your
address or sold the vehicle, please fill out the enclosed prepaid Owner
Reply card and mail it to us so we can update our records.
Reimbursement of
Expenses
If you have previously paid for repairs relating to the condition described in
this letter, please refer to the enclosed form that explains how to request
reimbursement.
Can we assist you
further?
If your authorized Volkswagen dealer fails or is unable to complete this work
free of charge within a reasonable time, or if you should have any questions
about this communication, please reach out to us using your preferred
method of communication at www.vw.com/contact or by calling 1 800-893-
5298. Our phone team is available Monday through Friday from 8AM to
10PM EST and Saturday from 9AM to 5PM EST.
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicle’s eligibility for repair under this or any other
recall/service campaign, please click on the Look Up Recalls link at
www.vw.com and enter your Vehicle Identification Number (VIN) into the
Recall/Service Campaign Lookup tool.
If you still cannot obtain satisfaction, you may file a complaint with: The Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call
the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
http://www.safercar.gov.
We apologize for any inconvenience this matter may cause; however we are taking this action to help
ensure your safety and continued satisfaction with your vehicle. Thank you for driving a Volkswagen!
Sincerely,
Volkswagen Customer Protection
**************************************************************************************************************
20Y6/H0/UPD
VOLKSWAGEN DEALERSHIP COMMUNICATION
Date: October 7, 2016
To: Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Subject: Updated: Advance Notice – Safety Recall 20Y6 – Suction Pump
IMPORTANT NOTICE TO DEALERS – FOR IMMEDIATE DISTRIBUTION
Volkswagen has notified NHTSA and Transport Canada about the upcoming safety recall described in this letter.
CODE 20Y6
We anticipate a small parts allocation will take place early next week so that
repairs can begin as soon as possible.
AFFECTED VEHICLES Certain 2015-2016 model year Volkswagen Golf, GTI & Golf SportWagen vehicles
RECALL DESCRIPTION The suction pump inside the fuel tank designed to purge fuel from the evaporative
emissions (EVAP) system may have been damaged during assembly. This could
cause fuel to flow directly into the EVAP system which could, over time, accumulate
and cause a leak through the charcoal canister filter element. Leaking fuel, in the
presence of an ignition source, may result in a fire.
PRECAUTIONS If a fuel smell is detected in the vehicle, customers should immediately contact an
authorized Volkswagen dealer to have the vehicle inspected.
Additionally, customers may experience refueling issues (early stopping of the fuel
nozzle and fuel spillback) when fuel accumulates in the EVAP system. If this
happens, customers should immediately contact an authorized Volkswagen dealer
to have the vehicle inspected.
CORRECTIVE ACTION Repair information will be provided to dealers when parts and repair instructions
become available to support this recall.
Dealers will replace the suction pump inside the fuel tank.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor
vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this
notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must
correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal
Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their
inventory which are involved in a safety or compliance recall until the defect has been remedied.
If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries
should be directed to Volkswagen Public Relations.
Volkswagen Customer Protection
**************************************************************************************************************
20Y6/H0
VOLKSWAGEN DEALERSHIP COMMUNICATION
Date: October 7, 2016
To: Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Subject: Advance Notice – Safety Recall 20Y6 – Suction Pump
IMPORTANT NOTICE TO DEALERS – FOR IMMEDIATE DISTRIBUTION
Volkswagen has notified NHTSA and Transport Canada about the upcoming safety recall described in this letter.
CODE 20Y6
Affected vehicles will be identified in ELSA and VIN lookup with the status REPAIR
NOT YET AVAILABLE shortly.
AFFECTED VEHICLES Certain 2015-2016 model year Volkswagen Golf, GTI & Golf SportWagen vehicles
RECALL DESCRIPTION The suction pump inside the fuel tank designed to purge fuel from the evaporative
emissions (EVAP) system may have been damaged during assembly. This could
cause fuel to flow directly into the EVAP system which could, over time, accumulate
and cause a leak through the charcoal canister filter element. Leaking fuel, in the
presence of an ignition source, may result in a fire.
PRECAUTIONS If a fuel smell is detected in the vehicle, customers should immediately contact an
authorized Volkswagen dealer to have the vehicle inspected.
Additionally, customers may experience refueling issues (early stopping of the fuel
nozzle and fuel spillback) when fuel accumulates in the EVAP system. If this
happens, customers should immediately contact an authorized Volkswagen dealer
to have the vehicle inspected.
CORRECTIVE ACTION Repair information will be provided to dealers when parts and repair instructions
become available to support this recall.
Dealers will replace the suction pump inside the fuel tank.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a new motor
vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this
notification under a sale or lease until the defect or noncompliance is remedied. By law, dealers must
correct, prior to delivery for sale or lease, any vehicle that fails to comply with an applicable Federal
Motor Vehicle Safety Standard or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in their
inventory which are involved in a safety or compliance recall until the defect has been remedied.
If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries
should be directed to Volkswagen Public Relations.
Volkswagen Customer Protection
**************************************************************************************************************
20Y6
VOLKSWAGEN DEALERSHIP COMMUNICATION
Date: October 12, 2016
To: Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Subject: Upcoming Safety Recall 20Y6 – Suction Pump
Certain 2015-2016 Model Year Volkswagen Golf, GTI & Golf SportWagen Vehicles
IMPORTANT NOTICE TO DEALERS – FOR IMMEDIATE DISTRIBUTION
We would like to inform you of an upcoming safety recall. Please refer to the attached Campaign Data
Sheet for additional information.
IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a dealer to deliver a
new motor vehicle or any new or used item of motor vehicle equipment (including a tire)
covered by this notification under a sale or lease until the defect or noncompliance is
remedied. By law, dealers must correct, prior to delivery for sale or lease, any vehicle that
fails to comply with an applicable Federal Motor Vehicle Safety Standard or that contains a
defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned
vehicles in their inventory which are involved in a safety or compliance recall until the
defect has been remedied.
Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery
to consumers.
If you have any questions or require additional assistance, please contact Warranty. As always, any
press inquiries should be directed to Volkswagen Public Relations.
Volkswagen Customer Protection
Attachment: Campaign Data Sheet (1)
IMPORTANT! To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel
who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc. See the campaign circular on Elsa for the
most current repair information. Refer to the campaign circular for complete repair and claiming instructions.
CAMPAIGN DATA SHEET
CAMPAIGN TYPE Safety Recall
SAGA CODE 20Y6
MARKET(S) United States and Canada
AFFECTED VEHICLES Certain 2015-2016 Model Year Volkswagen Golf, GTI & Golf SportWagen
TOPIC Suction Pump
PROBLEM DESCRIPTION The suction pump inside the fuel tank designed to purge fuel from the
evaporative emissions (EVAP) system may have been damaged during
assembly. This could cause fuel to flow directly into the EVAP system which
could, over time, accumulate and cause a leak through the charcoal canister
filter element. Leaking fuel, in the presence of an ignition source, may result
in a fire.
CORRECTIVE ACTION Replace the suction pump inside the fuel tank.
PRECAUTIONS If a fuel smell is detected in the vehicle, customers should immediately contact
an authorized Volkswagen dealer to have the vehicle inspected.
Additionally, customers may experience refueling issues (early stopping of the
fuel nozzle and fuel spillback) when fuel accumulates in the EVAP system. If
this happens, customers should immediately contact an authorized
Volkswagen dealer to have the vehicle inspected.
CUSTOMER NOTIFICATION DATE Beginning October 2016
ELSA/OMD WEB VISIBILITY DATE On or about October 13, 2016
TOTAL AFFECTED VEHICLE COUNT USA: 82,067 CANADA: 32,465
APPROXIMATE REPAIR TIME Up to 110 TU
SPECIAL TOOLS NEEDED? SEE WORK PROCEDURE
PARTS REQUIRED SEE WORK PROCEDURE
INITIAL PARTS ALLOCATION DATE On or about October 11, 2016
EXPIRATION DATE NONE
ADDITIONAL INFORMATION IMPORTANT REMINDER ON VEHICLES AFFECTED BY SAFETY &
COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of Federal law for a
dealer to deliver a new motor vehicle or any new or used item of motor
vehicle equipment (including a tire) covered by this notification under a
sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that
fails to comply with an applicable Federal Motor Vehicle Safety Standard
or that contains a defect relating to motor vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers are requested not to
delivery any pre-owned vehicles in their inventory which are involved in
a safety or compliance recall until the defect has been remedied.
**************************************************************************************************************
20Y6_12.2016
VOLKSWAGEN DEALERSHIP COMMUNICATION
Date: December 21, 2016
To: Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Subject: Campaign Circular Revised – Safety Recall 20Y6 – Suction Pump
IMPORTANT NOTICE TO DEALERS – FOR IMMEDIATE DISTRIBUTION
On December 21, 2016 a revised campaign circular for safety recall 20Y6 will be available in Elsa and in ServiceNet.
Certain work instruction steps have been modified to help technicians avoid consequential damage during this repair.
Please alert everyone in your dealership about this revised information, including Sales, Service, Parts and Accounting personnel. Ensure any previous versions/copies you have printed or saved electronically are deleted.
If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Volkswagen Public Relations.
Volkswagen Customer Protection
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 16V-647
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volkswagen Group of America, Inc. OCT 17, 2016 NHTSA Recall No. : 16V-647 Manufacturer Recall No. : 20Y6/20Y5 Manufacturer Information :
Manufacturer Name : Volkswagen Group of America, Inc.
Address : 3800 Hamlin Road
Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population :
Number of potentially involved : 110,042 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2016 Audi A3 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : A3 Cabriolet: 1,975
1.8T FWD
Production Dates : JUN 06, 2014 – FEB 18, 2016
VIN Range 1 : Begin : WAU5CLFF2F1023290 End : WAU57LFF5G1085238 Not sequential Vehicle 2 : 2015-2016 Audi A3 Sedan Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : A3 Sedan: 26,000
1.8T
Production Dates : NOV 28, 2013 – FEB 24, 2016
VIN Range 1 : Begin : WAUCCGFF0F1000668 End : WAUA7GFF5G1086590 Not sequential Vehicle 3 : 2015-2016 Volkswagen Golf Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Golf: 25,890
1.8T
Production Dates : MAR 28, 2014 – MAR 15, 2016
VIN Range 1 : Begin : 3VW217AU9FM000730 End : 3VW217AU4GM051716 Not sequential Part 573 Safety Recall Report 16V-647 Page 2 Vehicle 4 : 2015-2016 Volkswagen GTI Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : GTI: 45,495
1.8T
Production Dates : DEC 06, 2013 – MAR 16, 2016
VIN Range 1 : Begin : 3VW4T7AU4FM000072 End : 3VW4T7AU8GM051723 Not sequential Vehicle 5 : 2015-2016 Volkswagen Golf SportWagen Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Golf SportWagen: 10,682
1.8T
Production Dates : OCT 21, 2014 – MAR 11, 2016
VIN Range 1 : Begin : 3VW217AUXFM500122 End : 3VWC17AU8GM520083 Not sequential Description of Defect :
Description of the Defect : The suction pump inside the fuel tank designed to purge fuel from the Evaporative Emissions (EVAP) system may be compromised resulting in fuel flowing directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and leak through the charcoal canister filter element.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Leaking fuel, in the presence of an ignition source, may result in a fire.
Description of the Cause : Due to a manufacturing issue, seal rings inside a suction pump in the fuel tank were assembled with too much tension. This could have pre-damaged the seals, potentially leading to fuel ingress into the EVAP system. Should the EVAP system be flooded, fuel could leak through the charcoal canister filter element. Identification of Any Warning
that can Occur : Customers could experience re-fueling issues (early stopping fuel nozzles, spillback) when fuel accumulated in the EVAP system. Fuel smell may also be noticed by the driver/vehicle occupants. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 16V-647 Page 3 Supplier Identification : Component Manufacturer
Name : ALFMEIER PRÄZISION AG
Address : Industriestr. 5
Treuchtlingen FOREIGN STATES 91757 Country : Germany Chronology :
July/Aug 2015: First failures were reported from the field and investigation was initiated.
Oct/Nov. 2015: Decrease of reported failures was noted and early failure of a limited number of components assumed. Failures were traced to automatic assembly process at supplier, possibly pre-damaging seal rings. Nov 2015: Assembly process was changed at supplier, field monitoring concluded.
Apr/May 2016: Increase of failures observed in the field. Vast majority reported from Puerto Rico. Analysis initiated as to why only Puerto Rico seems affected.
June/July 2016: High amount of aromatic compounds in Puerto Rico fuel identified as cause for excess failures. Additional failures observed in mainland USA.
August 26, 2016: The matter was brought to Volkswagen’s product safety committee and the presence of a defect was determined.
August 29, 2016: The matter was brought to Audi’s product safety committee and the presence of a defect was determined. Description of Remedy :
Description of Remedy Program : The potentially affected suction pump inside the fuel tank will be replaced.
Reimbursement should not occur as vehicles are still covered under New Vehicle Limited Warranty. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Supplier has changed from automated to careful manual assembly which removed the risk of pre-damage during assembly.
Parts went into Audi vehicle production in February 2016 and Volkswagen implemented into vehicle production in March 2016. Recall Schedule :
Description of Recall Schedule : Due to part supply limitations, VWGoA will stagger the mailing in waves
reaching from South to North due to temperature influence on failure rate. Rollout of Customer notification for repairs planned to begin 10/31/2016; interim customer notifications also planned to begin 10/31/2016.
Planned Dealer Notification Date : OCT 12, 2016 – OCT 12, 2016
Planned Owner Notification Date : OCT 31, 2016 – DEC 23, 2016
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 16V-647
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 16V-647
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volkswagen Group of America, Inc. OCT 04, 2016 NHTSA Recall No. : 16V-647 Manufacturer Recall No. : 20Y6/20Y5 Manufacturer Information :
Manufacturer Name : Volkswagen Group of America, Inc.
Address : 3800 Hamlin Road
Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population :
Number of potentially involved : 110,042 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2015-2016 Audi A3 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : A3 Cabriolet: 1,975
1.8T FWD
Production Dates : JUN 06, 2014 – FEB 18, 2016
VIN Range 1 : Begin : WAU5CLFF2F1023290 End : WAU57LFF5G1085238 Not sequential Vehicle 2 : 2015-2016 Audi A3 Sedan Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : A3 Sedan: 26,000
1.8T
Production Dates : NOV 28, 2013 – FEB 24, 2016
VIN Range 1 : Begin : WAUCCGFF0F1000668 End : WAUA7GFF5G1086590 Not sequential Vehicle 3 : 2015-2016 Volkswagen Golf Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Golf: 25,890
1.8T
Production Dates : MAR 28, 2014 – MAR 15, 2016
VIN Range 1 : Begin : 3VW217AU9FM000730 End : 3VW217AU4GM051716 Not sequential Part 573 Safety Recall Report 16V-647 Page 2 Vehicle 4 : 2015-2016 Volkswagen GTI Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : GTI: 45,495
1.8T
Production Dates : DEC 06, 2013 – MAR 16, 2016
VIN Range 1 : Begin : 3VW4T7AU4FM000072 End : 3VW4T7AU8GM051723 Not sequential Vehicle 5 : 2015-2016 Volkswagen Golf SportWagen Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Golf SportWagen: 10,682
1.8T
Production Dates : OCT 21, 2014 – MAR 11, 2016
VIN Range 1 : Begin : 3VW217AUXFM500122 End : 3VWC17AU8GM520083 Not sequential Description of Defect :
Description of the Defect : The suction pump inside the fuel tank designed to purge fuel from the Evaporative Emissions (EVAP) system may be compromised resulting in fuel flowing directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and leak through the charcoal canister filter element.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Leaking fuel, in the presence of an ignition source, may result in a fire.
Description of the Cause : Due to a manufacturing issue, seal rings inside a suction pump in the fuel tank were assembled with too much tension. This could have pre-damaged the seals, potentially leading to fuel ingress into the EVAP system. Should the EVAP system be flooded, fuel could leak through the charcoal canister filter element. Identification of Any Warning
that can Occur : Customers could experience re-fueling issues (early stopping fuel nozzles, spillback) when fuel accumulated in the EVAP system. Fuel smell may also be noticed by the driver/vehicle occupants. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 16V-647
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Supplier Identification : Component Manufacturer
Name : ALFMEIER PRÄZISION AG
Address : Industriestr. 5
Treuchtlingen FOREIGN STATES 91757 Country : Germany
Chronology :
July/Aug 2015: First failures were reported from the field and investigation was initiated.
Oct/Nov. 2015: Decrease of reported failures was noted and early failure of a limited number of components assumed. Failures were traced to automatic assembly process at supplier, possibly pre-damaging seal rings. Nov 2015: Assembly process was changed at supplier, field monitoring concluded.
Apr/May 2016: Increase of failures observed in the field. Vast majority reported from Puerto Rico. Analysis initiated as to why only Puerto Rico seems affected.
June/July 2016: High amount of aromatic compounds in Puerto Rico fuel identified as cause for excess failures. Additional failures observed in mainland USA.
August 26, 2016: The matter was brought to Volkswagen’s product safety committee and the presence of a defect was determined.
August 29, 2016: The matter was brought to Audi’s product safety committee and the presence of a defect was determined.
Description of Remedy :
Description of Remedy Program : The potentially affected suction pump inside the fuel tank will be replaced.
Reimbursement should not occur as vehicles are still covered under New Vehicle Limited Warranty. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Supplier has changed from automated to careful manual assembly which removed the risk of pre-damage during assembly.
Parts went into Audi vehicle production in February 2016 and Volkswagen implemented into vehicle production in March 2016.
Recall Schedule :
Description of Recall Schedule : Recall notification: TBD Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : NR – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 16V-647
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Volkswagen Group of America, Inc. SEP 02, 2016 NHTSA Recall No. : 16V-647 Manufacturer Recall No. : TBD Manufacturer Information :
Manufacturer Name : Volkswagen Group of America, Inc.
Address : 3800 Hamlin Road
Auburn Hills MI 48326 Company phone : 1-800-893-5298 Population :
Number of potentially involved : NR Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2015-2016 Volkswagen Golf/GTI/Golf Sportwagen Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Production Dates, VIN Ranges and Number Potentially Involved: TBD PZEV vehicles only
Production Dates : JAN 01, 1900 – JAN 01, 1900
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2015-2016 Audi A3 Sedan, A3 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Production Dates, VIN Ranges and Number Potentially Involved: TBD 1.8T FWD
Production Dates : JAN 01, 1900 – JAN 01, 1900
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The suction pump inside the fuel tank designed to purge fuel from the Evaporative Emissions (EVAP) system may be compromised resulting in fuel flowing directly into the EVAP system. If this happens, fuel could accumulate in the EVAP system and leak through the charcoal canister filter element.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Leaking fuel, in the presence of an ignition source, may result in a fire. Part 573 Safety Recall Report 16V-647 Page 2 Description of the Cause : Due to a manufacturing issue, seal rings inside a suction pump in the fuel tank were assembled with too much tension. This could have pre-damaged the seals, potentially leading to fuel ingress into the EVAP system. Should the EVAP system be flooded, fuel could leak through the charcoal canister filter element. Identification of Any Warning
that can Occur : Customers could experience re-fueling issues (early stopping fuel nozzles, spillback) when fuel accumulated in the EVAP system. Fuel smell may also be noticed by the driver/vehicle occupants. Supplier Identification : Component Manufacturer
Name : ALFMEIER PRÄZISION AG
Address : Industriestr. 5
Treuchtlingen FOREIGN STATES 91757 Country : Germany Chronology :
July/Aug 2015: First failures were reported from the field and investigation was initiated.
Oct/Nov. 2015: Decrease of reported failures was noted and early failure of a limited number of components assumed. Failures were traced to automatic assembly process at supplier, possibly pre-damaging seal rings. Nov 2015: Assembly process was changed at supplier, field monitoring concluded.
Apr/May 2016: Increase of failures observed in the field. Vast majority reported from Puerto Rico. Analysis initiated as to why only Puerto Rico seems affected.
June/July 2016: High amount of aromatic compounds in Puerto Rico fuel identified as cause for excess failures. Additional failures observed in mainland USA.
August 26, 2016: The matter was brought to Volkswagen’s product safety committee and the presence of a defect was determined.
August 29, 2016: The matter was brought to Audi’s product safety committee and the presence of a defect was determined. Description of Remedy :
Description of Remedy Program : The potentially affected suction pump inside the fuel tank will be replaced.
Reimbursement should not occur as vehicles are still covered under New Vehicle Limited Warranty. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Supplier has changed from automated to careful manual assembly which removed the risk of pre-damage during assembly.
Parts went into Audi vehicle production in February 2016 and Volkswagen implemented into vehicle production in March 2016. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 16V-647
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Recall notification: TBD Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : NR – NR
* NR – Not Reported
SEOCONTENT-END